The micro businesses segment which is a pillar of BRI’s business over the years is one of the most impacted group during this pandemic. The bank works hand-in-hand with customers in facing amid the COVID-19 crisis
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It also launched Pinang which is a self-service and end-to-end digital microfinancing product that eliminated manual processes through facial recognition and big data that was connected to Indonesian G government ID database. The product is backed with digital verification, digital scoring, and digital signature system which has brought down loan application process to 10 minutes and kept non-performing loans (NPLs) at zero as of first quarter 2020. In 2019, the bank introduced an industry first digital loan product called Ceria in line with the evolving needs of the consumers. The bank promotes financial inclusion through innovationīRI expanded its reach in rural areas for both consumer and micro segment through digital products. Moreover, its retail banking fee income has grown by over 40% year on year (YoY), propelled by the massive increase in its internet banking transactions. In 2019, the bank achieved a double-digit deposit growth and one of the highest retail deposits per branch by strengthening its value proposition and optimising its branchless banking or BRI Link Agent. The bank has maintained a healthy return on equity (ROE) compared to other peers, while it has also decreased its cost-to-income ratio to below 40%. In 2019, the bank exhibited a solid retail banking business backed by consistent revenue growth and profitability. Singapore, 25 August 2020 - Bank Rakyat Indonesia (BRI) received Best Retail Bank in the Indonesia at The Asian Banker International Excellence in Retail Financial Awards 2020.īRI has maintained a sustainable retail banking franchise with a strong customer focus The bank works hand-in-hand with customers amid the COVID-19 crisis.The bank promotes financial inclusion through innovation.BRI has maintained a sustainable retail banking franchise with a strong customer focus.Financial Services and Related Research Sources.The Heads of Retail Finance Virtual Meeting.Bank Managers' Challenge and Convention.
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Please get in touch with Sue Kim at for further clarifications. Changes are made based on our coordination with the local industry players. In view of the coronavirus disease (COVID-19) outbreak, all event schedules have been moved to a time when we reasonably expect the crisis to be contained.Ĭheck our website for the new dates.
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